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Mar 28, 2025 7:07 PM - Connect Newsroom

WestJet Apologizes to BC Passengers for February 16 Flight Cancellation

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The airline cited crew issues as the reason for the cancellation.

WestJet has issued an apology to passengers in British Columbia for the inconvenience caused by the cancellation of Flight WS3299 on February 16. The airline cited crew issues as the reason for the cancellation.

In a statement, WestJet explained that the flight, scheduled to travel from Calgary to Nanaimo via Regina, was canceled due to unscheduled maintenance required for safety. The airline also acknowledged that passengers experienced difficulties obtaining vouchers for meals and accommodation.

At the airport, passengers, including elderly individuals, were seen wandering with their luggage. Sheila Caro, one of the affected passengers, shared that it took several hours for people to leave the airport due to the flight cancellation.

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